Privacy Policy

Effective Date: November 13, 2026

Art's Golf Cars, Inc. ("Art's Golf Cars," "we," "us," or "our") operates the website agolfcars.com and the dealership located at 29630 US Hwy 27, Dundee, FL 33838. This Privacy Policy explains what personal information we collect, how we use and share it, how we protect it, and the choices you have. It applies when you visit our website, contact us by phone, text, email or social media, buy or service a golf car with us, pay online, or apply for financing.

By using our website or giving us your information, you agree to the practices described here. If you do not agree, please do not use the website or submit information through it.

1. Information We Collect

Information you give us.

• Contact and inquiry details: name, email address, phone number, ZIP code, the vehicle or service you ask about, and the content of your message.
• Service, parts and trade-in requests: information about your golf car (brand, model, year, serial number, condition), the work or part you need, preferred dates, and a pickup or delivery address when you ask for one.
• Purchases and payments: billing address, shipping address, phone number, the item or invoice you are paying, and the amount. Card and bank details are entered on a secure page hosted by our payment processor (see Section 6). We do not receive or store your full card number.
• Financing applications: name, date of birth, the last four digits of your Social Security number, driver license number, home address and housing information, employer, job title, income, and the same information for a co-applicant if you add one (see Section 5).
• Title and registration information: when a purchase requires a title or registration (for example, a street-legal low-speed vehicle), the information that the Florida Department of Highway Safety and Motor Vehicles requires.
• Events and newsletter: name, email address, phone number, number of guests and community when you reply to an event invitation, and your email address when you subscribe to our updates.
• Customer account: the email address you use to open your customer page, where you can see your golf cars, service status, inspection reports and invoices.
• Communications: the emails, text messages, voicemails and calls you exchange with us. Calls with our automated assistant may be recorded and transcribed (see Section 4).

Information collected automatically. When you visit the website we collect your IP address, browser and device type, operating system, the pages you view, the page that referred you, and the date and time of your visit. We collect this through cookies and similar technologies (see Section 7).

Information from other sources. We receive information from the lenders we work with (for example, the status or decision on a financing application) and from our payment processor (confirmation that a payment was made).

2. How We Use Your Information

• To answer your questions and give you quotes, and to follow up on your inquiry
• To sell, deliver, service and repair golf cars, parts and accessories, and to handle warranty work
• To process payments and prevent fraud
• To submit financing applications to lenders at your request
• To complete title, registration and tax paperwork required by law
• To send appointment confirmations, service updates, receipts and other messages about your transaction
• To send news, offers, event invitations and review requests, where you have agreed to receive them or the law allows it
• To operate, secure and improve our website and our business
• To comply with laws and regulations, and to protect our rights, our customers and the public

Automated tools. Some of our replies by email, text or phone are prepared or delivered with the help of automated or artificial intelligence tools. They work from the information on our website and in your message. You can ask to deal with a member of our team at any time by calling (863) 439-5431.

3. How We Share Your Information

We do not sell your personal information, and we do not sell sensitive personal data. We do not share your information with other companies for their own marketing. We share it only as follows:

• Service providers that work for us under contract and may use your information only to provide their service: website hosting, email, payment processing, website analytics, text messaging and telephone services, shipping and delivery, and professional advisors such as accountants and attorneys.
• Lenders. If you apply for financing, we send your application to Sheffield Financial (a division of Truist Bank) or another lender we work with, so they can make a credit decision. Their use of your information is governed by their own privacy notices.
• Manufacturers and warranty providers, when needed to register a product, process a warranty claim or carry out a recall.
• Government agencies, such as the Florida Department of Highway Safety and Motor Vehicles, county tax collectors and the Florida Department of Revenue, for title, registration and tax purposes.
• Legal and safety reasons. When required by law, subpoena or court order, or when needed to protect the rights, property or safety of Art's Golf Cars, our customers or others.
• Business transfers. If our business or its assets are sold, merged or reorganized, customer information may be transferred to the new owner, who must continue to protect it as described in this policy.

Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, other than the service providers that deliver our messages.

4. Calls, Text Messages and Call Recording

If you give us your phone number and agree to be contacted, we may call or text you about your inquiry, purchase, service or financing application. With your prior express written consent, those calls and texts may be made with an automated system or an automated or AI-assisted voice, as permitted by the federal Telephone Consumer Protection Act and the Florida Telephone Solicitation Act (Section 501.059, Florida Statutes).

• Consent is not a condition of purchase. You can buy from us without agreeing to automated calls or texts.
• Opting out. Reply STOP to any text to stop text messages, or tell us at any time that you do not want to be called. Reply HELP for help, or call (863) 439-5431. We will honor your request promptly and keep your number on our internal do-not-call list.
• Frequency and cost. Message frequency varies with your inquiry. Message and data rates may apply.
• Hours. We place sales calls and texts only between 8:00 a.m. and 8:00 p.m. in your local time.
• Identification. Our automated assistant identifies itself as automated and as calling from Art's Golf Cars.
• Recording. Calls with our automated assistant may be recorded and transcribed for quality, training and record-keeping. You are told at the start of the call. If you do not want to be recorded, say so or hang up, and call us at (863) 439-5431 to speak with a member of our team.

5. Financing Applications

When we help you apply for financing, we handle nonpublic personal financial information that is protected by the federal Gramm-Leach-Bliley Act and the Federal Trade Commission's Safeguards Rule.

• We use the information in your application only to obtain a credit decision for you and to complete your purchase.
• We share it only with the lender or lenders considering your application, and as required or permitted by law. We do not share it with other companies for their marketing.
• Our website asks only for the last four digits of your Social Security number and sends your application over an encrypted connection. If a lender needs the full number, we will ask you for it directly.
• Access to financing information is limited to the employees who need it to process your application.

The lender will give you its own privacy notice and any notices required by the Fair Credit Reporting Act and the Equal Credit Opportunity Act.

6. Online Payments

Online payments for golf cars and invoices are processed by Stripe, Inc. on a secure checkout page hosted by Stripe. Your card or bank details go directly to Stripe and are handled under Stripe's privacy policy and the payment card industry security standard (PCI DSS). We receive your name, contact details, billing and shipping address, the amount paid, any sales tax charged and the status of the payment. We do not receive or store your full card number or security code.

7. Cookies, Analytics and Similar Technologies

• Google Analytics. We use Google Analytics to understand how visitors use our website. Google sets cookies and collects information such as your IP address, device and the pages you view. You can opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout.
• Preferences stored in your browser. We store your language choice and the golf cars you save to your list in your browser's local storage. This information stays on your device.
• Maps and fonts. Our pages load a map from Google Maps and fonts from Google Fonts. When they load, Google receives your IP address.
• Advertising cookies. We do not currently place third-party advertising cookies on this website. If that changes, we will update this policy.

You can block or delete cookies in your browser settings. The website will still work, although some preferences will not be remembered. Our website does not currently respond to "Do Not Track" or Global Privacy Control browser signals.

8. How Long We Keep Your Information

We keep personal information for as long as we need it for the purposes described in this policy, and for as long as the law requires us to keep sales, service, warranty, tax and dealer records. When we no longer need records that contain personal information, we take reasonable steps to dispose of them securely, by shredding, erasing or otherwise making the information unreadable, as required by the Florida Information Protection Act (Section 501.171, Florida Statutes).

9. Data Security and Breach Notification

We use reasonable administrative, technical and physical measures to protect personal information. These include encrypted connections to our website, access limited to employees who need the information, and two-step sign-in for our internal systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a security breach affects your personal information, we will notify you and the appropriate authorities as required by the Florida Information Protection Act and other applicable law.

10. Your Choices and Rights

• Access, correction and deletion. You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. We will confirm your identity before acting, and we generally respond within 45 days. We may keep information that we are required by law to keep, or that we need to complete a transaction, honor a warranty or resolve a dispute.
• Marketing email. Follow the unsubscribe instructions in any marketing email, or contact us. You will still receive messages about your purchases, service and account.
• Text messages and calls. Reply STOP to any text, or tell us you do not want to be called (see Section 4).
• Cookies and analytics. Use your browser settings or the Google Analytics opt-out described in Section 7.

To make a request, contact us using the details in Section 15. We will not treat you differently for exercising these choices.

Residents of other states. We serve customers across the United States. Whatever state you live in, you may make the requests described above and we will respond in the same way.

11. Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children under 13. You must be at least 18 years old to buy from us or to apply for financing. If you believe a child has given us personal information, please contact us and we will delete it.

12. Third-Party Websites and Social Media

Our website links to other websites and services, including manufacturers, lenders, Google, Instagram, Facebook and WhatsApp. If you follow a link or contact us through one of those services, that company's own privacy policy applies to the information it collects. We are not responsible for their practices.

13. Where Your Information Is Stored

Our website is intended for customers in the United States. The information we collect is stored and processed in the United States. If you contact us from another country, you understand that your information will be handled in the United States under United States law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the Effective Date at the top of this page. If a change materially affects how we use information we already hold, we will tell you by posting a notice on our website or by contacting you directly.

15. Contact Us

If you have questions about this Privacy Policy, or want to make a request about your personal information, please contact us:

Art's Golf Cars, Inc.
29630 US Hwy 27, Dundee, FL 33838
Phone: (863) 439-5431
Email: hello@agolfcars.com